Recent Why SERVPRO Posts

Why Memphis Fabrication Plant Calls SERVPRO to Extract Water

3/13/2022 (Permalink)

a storage rack full of air movers along a wall, going up the side of an industrial warehouse, SERVPRO green We are proud to help businesses in this community with commercial water removal methods continue serving the public.

Flood water and storm damage events at commercial properties often involve numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, SERVPRO of Southeast Memphis quickly assesses each unique situation and isolates the damaged area for cleanup. In many instances, normal operations can continue in a temporary space while we restore your facility and make it, “Like it never even happened.”

Unique Challenges of Restoring Commercial Property

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. 

Why Memphis Fabrication Plant Calls SERVPRO to Extract Water

Once a factory or other assembly plant sustains water loss, drying the area to protect employee health and safety, machinery, and productivity is a priority. Drains are a simple solution to water removal or rerouting, but they can only do so much when massive amounts of water are present in multiple areas. For instance, overhead water sources can ruin machines and other equipment by forming pools of water in the depressions of equipment.

Water Extraction

Removing the water from where it would otherwise remain trapped prevents corrosion of metal and keeps microbial infestations from developing. When your equipment retains water, we suction it out with specialty tools like water and other material extractors, helping ensure that employees can continue their jobs with little interruption from us. Then, if the machinery's maintenance instructions call for it, we will even wipe machines with oil to prevent rust and protect equipment from possible problems. 

SERVPRO Equipment Enhances Air Quality

Air movers help us keep moisture from condensing on surfaces and direct water vapor toward desiccation machines. These machines draw moisture from the air and release dry, filtered air back into the area we are treating. This cycle cleans and dries the air.

Using our various machines and tools, we protect your equipment and building from harm. At SERVPRO, we are proud to help businesses in this community with commercial water removal methods continue serving the public. We want to ensure businesses stay afloat, operating, and contributing to the local economy; part of the way we do that is by getting involved to mitigate a storm or water disaster as soon as we can. Call us today to schedule a free estimate, (901) 382-0900. We are also available 24 hours for emergency service.

Why You Should Clean Your HVAC System This Spring

3/13/2022 (Permalink)

SERVPRO male technician holding piece of duct work staring at the camera and smiling, black and white image SERVPRO of Southeast Memphis can help. We offer heating, ventilation, and air conditioning unit (HVAC) inspections and cleaning.

Spring is on it’s way, so it's almost time to open the windows and let in the fresh air. As you embark on cleaning your home this spring, you may forget an important piece of machinery that needs cleaning and maintenance as much as the garage needs cleaning! Don't forget about your HVAC system.

According to the U.S. Environmental Protection Agency (EPA), pollutant levels inside your home can be two to five times higher than outdoors pollutant levels, and the ventilation system is often the largest contributor to low indoor air quality! Many systems go a long time before being inspected and cleaned, so if your HVAC system is like most, your dirty vents might be circulating odors, mold, and irritating dust throughout your home, too.

The EPA reports contaminants or foreign objects such as rodents, insects, dust, dirt, debris, bacteria, mold, and pollen have the ability to enter and collect in your air ducts. So not only is your indoor air quality worsened, but these critters and allergens can cause long-term damages to your HVAC system.

So, Who Cleans Air Ducts?

Cleaning your HVAC system is no easy task without the right tools, but that’s where a professional in the industry like SERVPRO of Southeast Memphis can help. We offer heating, ventilation, and air conditioning unit (HVAC) inspections and cleaning. In most cases, air duct cleaning is not essential to a smoothly run home, but after a major air-quality-reducing event like a fire with smoke or suspected mold growth, duct cleaning is essential to limit the circulation of contaminants throughout the house.

If your HVAC has been operating for some time without attention, it could be circulating the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

How Does SERVPRO Clean HVAC Systems?

Unlike most duct cleaning services, we use a Portable Ventilation & Air Duct Cleaning System to examine ductwork and sweep clean years of dust and grime.

This system allows us to:

  • Remediate Bacteria, Fungi, and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors
  • Provide Free Written Inspections and Estimates

Our Duct Cleaning Process

  • First, we use patented equipment, such as the roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

  • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.

  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

  • Filters will either be cleaned or replaced to remove odor and dirt.

If you have other cleaning needs, we provide various cleaning services. Call (901) 382-0900 today.

Does Your Homeowners Insurance Cover Mold Damage?

2/27/2022 (Permalink)

words on a black semi-transparent screen, orange servpro below, words talking about mold policy Perils covered by homeowners insurance policies vary. SERVPRO of Southeast Memphis cleans microbial contamination. For a free estimate: 901-382-0900.

The perils covered by homeowners insurance policies vary depending on the insurer.

Mold damage can be costly and happen anywhere, so several insurance companies have restricted or eliminated coverage for this risk under standard policies. If you are concerned about fungus growth at a residence in Memphis, TN, try to identify the problem's source first, then check your policy for mold coverage.

The Cause of Mold Damage Matters

Restoration experts commonly refer to mold as secondary damage, as fungal growth typically results from direct water damage.

Insurers are more likely to cover mold damage that results from one of the following covered incidents:

  • Appliance leaks
  • Broken or burst pipes
  • Pipe leaks

Even if a policy does not cover the cost of fixing the problem, the resulting damage may be covered. Check your policy and contact an insurance agent or adjuster.

3 Ways Insurers Limit Mold Coverage

Many homeowners insurance providers have removed or limited the amount of coverage for fungus growth because it is a higher risk peril. Since mold can grow practically anywhere, anytime in the right conditions—it’s not exclusive to one geographical location. Because of this an insurer may restrict coverage in these ways:

  • Exclude mold damage completely
  • Only cover microbial testing or cleanup
  • Refuse coverage on properties with a history of mold

Read your policy carefully to determine whether there are any conditions under which mold is covered. If mold is not covered, you may want to add an endorsement.

What Is an Endorsement?

It may be possible for policy holders to pay for limited mold coverage. Ask your insurer whether any endorsements are available. This option may be costly, especially if your residence has a history of mold.Homeowners should determine the limitations of their coverage and decide whether to obtain additional mold insurance.

Paying for remediation out of pocket can be very expensive. The best way to prevent mold growth is to mitigate water damage and potential damage. Don’t be caught without the right mold insurance.

SERVPRO Removes Pet Odors

2/27/2022 (Permalink)

golden retriever underneath a blanket, text in orange box overlayed, "pet odors" orange servpro logo bottom center Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Southeast Memphis is Here to Help®.

Don’t Live a Life Full of Unpleasant Smells.

Odors from smoke, pets, decomposition, or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO provides specialized services that can rid your home or business of offensive odors left by smoke, mold, or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the odor's sources.

Once the source is found, we use SERVPRO’s proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Our proprietary line of cleaning products, SERVPRO of Southeast Memphis, uses various techniques and equipment to treat odors.

These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Some of Our Tools to Neutralize Odors

Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke, and more without chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. 

Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process, though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke and biohazard jobs, water damage, crime scene situations, and animal odors. 

Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors.

Whether you are a building manager who needs an apartment cleaned for the next tenant or a homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority.

Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Southeast Memphis is here to help make it, “Like it never even happened.” 

SERVPRO Removes Spray-Painted Graffiti

2/20/2022 (Permalink)

colorful spray painted graffiti on wall, orange SERVPRO logo in top left corner To see a list of our services, visit our website.

SERVPRO of Southeast Memphis is known for cleanup after major disasters, but we are more than just water and fire cleanup. Because of our construction division, we provide building services that a lot of companies in our field cannot. For example, we remove graffiti.

Vandalism and graffiti can range from relatively minor pranks to major and malicious destruction of property. While larger destruction may seem more pressing, small vandalism acts, like breaking a window, can still cause significant water and mold damage if not addressed properly.

That is why SERVPRO of Southeast Memphis acts quickly to remove vandalism and graffiti from home and commercial spaces. In addition to boarding up broken windows and removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

Our highly trained technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire and smoke damage restoration
  • Mold damage restoration
  • Contents cleaning
  • General construction
  • Sewage cleaning
  • Crime scene and biohazard cleaning
  • Air ducts and HVAC cleaning

Sewage Backup Causes and What To Do

2/20/2022 (Permalink)

faucet pouring dirty sewer water out of the spout, silver in left corner above the sink, orange SERVPRO logo in corner If your sewer line backs up and leaks water into your home, avoid the water and call SERVPRO of Southeast Memphis for immediate response.

Homeowners and business owners in Memphis, TN can often contend with slow drains, poor water pressure, or blocked pipes. If these problems sound familiar, you've probably used household solutions to overcome them. For more serious concerns, like a backed-up sewer or significant blockage in your plumbing lines, you may need more professional help with sewage cleaning.

Common Causes of Plumbing Issues

Even small plumbing problems can frustrate you, so it is helpful to know how these start. Once you know the root of the concern, you can develop a game plan to solve it. Here are a few:

  • Buildup in pipes from sediment, human waste, hair, and food, causing a clogged pipe. 
  • Flushing “flushable” wipes—No! They should NOT be flushed and will likely cause a clog.
  • Faulty appliances.
  • Cold weather freezing pipes, causing them to burst.

Overflowing Toilets

You can face a toilet overflow for several reasons. Your toilet may overflow when you turn on the water in the shower which indicates blockage somewhere between the toilet and the sewer. 

How does this happen? Water backs up in the waste lines and exits the first place it can: the toilet. Repairing this could be as simple as using a plunger. If that is ineffective, you could try using a sewer snake tool. You might have to call a plumber if the job gets too big. If you don't resolve this overflow, you could face significant damage and should proceed to hire a professional sewer cleaning crew. 

If your Sewage System Backs Up

If the main sewer line into your home or business backs up, you'll notice it pretty quickly because of the foul odor. Luckily, if the blockage is under the street and not on your property, your local water and sewer company should take care of it. 

If sewage water enters your home, we recommend treating the situation as an emergency and immediately calling a sewage cleanup company, like SERVPRO at (901) 382-0900. Sewage water is considered Category 3 water, which can cause health effects. Our team has the protection and knowledge to safely clean up and restore your home or business after Category 3 water damage. We respond immediately, giving you peace of mind and reducing your stress during a sewage overflow. 

Pay attention to common plumbing issues and how you can spot and repair them. If you experience a water leak emergency, call SERVPRO of Southeast Memphis. We are Here to Help® 24/7!